For most file types, your survey respondents will need to have a related browser plug-in installed to correctly view the media.īecause of this, we recommend uploading your media to a file hosting site such as YouTube or SoundCloud, and then embedding the media via HTML or a URL. Though Qualtrics supports the uploading of most audio or video files, web browsers aren’t as forgiving. If you are a user on a paid license and have questions about your account permissions, contact your Brand Administrator. If you have a free account, these permissions cannot be enabled without upgrading your account.
The Allow JavaScript account permission must be enabled for proper video playback. Warning: Inserting media requires the Allow All HTML Markup account permission to be enabled on an account.
